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Recommended media dimensions

Many creatives support the ability to display media, such as images, animated looped images, or videos.

  • For images, save the image either in PNG or JPEG format.
  • For animated looped images, save the file either in WebP or GIF format.
  • For videos, save the file either in MP4 or MOV format.
tip
  • For images, use JPEG format to reduce page loading times without a noticeable loss in image quality. If you are using Adobe Photoshop, use the File > Export As option to minimize the file size.
  • For animated looped images, use WebP format with a low frames per second (FPS) rate to reduce page loading times.

The following table provides the recommended media dimensions for each creative:

Creative nameLarge screen dimensions (desktops and laptops)Small screen dimensions (tablets and mobile phones)
Promotional banner: full-width image4368x1222 pixels2732x1036 pixels
Promotional banner: half-width image2000x2000 pixels2000x2000 pixels
Primary banner carousel: Image only or Text over image3200x566 pixels
WebP or GIF length: 5 seconds or less
1125x450 pixels
WebP or GIF length: 5 seconds or less
Primary banner carousel: Image and text, Default1408x566 pixels
WebP or GIF length: 5 seconds or less
394x450 pixels
WebP or GIF length: 5 seconds or less
Primary banner carousel: Image and text, 60% image / 40% text1920x566 pixels
WebP or GIF length: 5 seconds or less
675x450 pixels
WebP or GIF length: 5 seconds or less
Primary banner carousel: Image and text, 50% image / 50% text1600x566 pixels
WebP or GIF length: 5 seconds or less
563x450 pixels
WebP or GIF length: 5 seconds or less
Primary banner carousel: Image and text, 40% image / 60% text1280x566 pixels
WebP or GIF length: 5 seconds or less
450x450 pixels
WebP or GIF length: 5 seconds or less
Primary split banner carousel: Image only or Text over image1600x566 pixels
WebP or GIF length: 5 seconds or less
540x450 pixels
WebP or GIF length: 5 seconds or less
Primary split banner carousel: Image and text, Default704x566 pixels
WebP or GIF length: 5 seconds or less
189x450 pixels
WebP or GIF length: 5 seconds or less
Primary split banner carousel: Image and text, 60% image / 40% text960x566 pixels
WebP or GIF length: 5 seconds or less
324x450 pixels
WebP or GIF length: 5 seconds or less
Primary split banner carousel: Image and text, 50% image / 50% text800x566 pixels
WebP or GIF length: 5 seconds or less
270x450 pixels
WebP or GIF length: 5 seconds or less
Primary split banner carousel: Image and text, 40% image / 60% text640x566 pixels
WebP or GIF length: 5 seconds or less
216x450 pixels
WebP or GIF length: 5 seconds or less
Secondary banner carousel: Image only or Text over image3200x400 pixels
WebP or GIF length: 5 seconds or less
1600x400 pixels
WebP or GIF length: 5 seconds or less
Secondary banner carousel: Image and text, Default1408x400 pixels
WebP or GIF length: 5 seconds or less
560x400 pixels
WebP or GIF length: 5 seconds or less
Secondary banner carousel: Image and text, 60% image / 40% text1920x400 pixels
WebP or GIF length: 5 seconds or less
960x400 pixels
WebP or GIF length: 5 seconds or less
Secondary banner carousel: Image and text, 50% image / 50% text1600x400 pixels
WebP or GIF length: 5 seconds or less
800x400 pixels
WebP or GIF length: 5 seconds or less
Secondary banner carousel: Image and text, 40% image / 60% text1280x400 pixels
WebP or GIF length: 5 seconds or less
640x400 pixels
WebP or GIF length: 5 seconds or less
Secondary split banner carousel: Image only or Text over image1600x400 pixels
WebP or GIF length: 5 seconds or less
1600x400 pixels
WebP or GIF length: 5 seconds or less
Secondary split banner carousel: Image and text, Default1408x400 pixels
WebP or GIF length: 5 seconds or less
1408x400 pixels
WebP or GIF length: 5 seconds or less
Secondary split banner carousel: Image and text, 60% image / 40% text1920x400 pixels
WebP or GIF length: 5 seconds or less
1920x400 pixels
WebP or GIF length: 5 seconds or less
Secondary split banner carousel: Image and text, 50% image / 50% text1600x400 pixels
WebP or GIF length: 5 seconds or less
1600x400 pixels
WebP or GIF length: 5 seconds or less
Secondary split banner carousel: Image and text, 40% image / 60% text1280x400 pixels
WebP or GIF length: 5 seconds or less
1280x400 pixels
WebP or GIF length: 5 seconds or less
Slim banner: single banner192x385 pixels120x240 pixels
Image tile carousel: single image tile80x80 pixels80x80 pixels
Horizontal content card: single cardRatio options:
  • 9:16 (dimensions: 800x1000 pixels)
  • 4:5 (dimensions: 900x1600 pixels)
Both large screen and small screen media must be the same ratio.
Ratio options:
  • 9:16 (dimensions: 400x500 pixels)
  • 4:5 (dimensions: 450x800 pixels)
Both large screen and small screen media must be the same ratio.
Vertical content card: single cardRatio: 16:9
1600x900 pixels
Ratio: 16:9
800x450 pixels
Announcement banner icon
Note: Supports SVG format
360x144 pixels
Images render on the storefront at 120x48 pixels, but to preserve image quality on higher resolution devices, create images with 360x144 pixel dimensions.
216x84 pixels
Images render on the storefront at 72x28 pixels, but to preserve image quality on higher resolution devices, create images with 216x84 pixel dimensions.
Featured collection carousel1600x900 pixels
WebP or GIF length: 5 seconds or less
Video dimensions:
  • Ratio: 16:9 (landscape) or 9:16 (portrait)
  • Length: less than 5 minutes
  • File size: less than 500MB
1600x900 pixels
WebP or GIF length: 5 seconds or less
Video dimensions:
  • Ratio: 16:9 (landscape) or 9:16 (portrait)
  • Length: less than 5 minutes
  • File size: less than 500MB
Recipe collection carousel (Beta)1600x900 pixels
WebP or GIF length: 5 seconds or less
Video dimensions:
  • Ratio: 16:9 (landscape) or 9:16 (portrait)
  • Length: less than 5 minutes
  • File size: less than 500MB
1600x900 pixels
WebP or GIF length: 5 seconds or less
Video dimensions:
  • Ratio: 16:9 (landscape) or 9:16 (portrait)
  • Length: less than 5 minutes
  • File size: less than 500MB