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Manage users access to support tools

To add or remove users for the Enterprise Service Desk and other tools, such as the Instacart Platform Status page, submit a request.

  1. Log in to Enterprise Service Desk.

  2. Start a request and select Task.

  3. Select the task type Access Request to Service Desk and other tools.

  4. In the description, add the following details for each person whose access needs to be changed:

    • Name
    • Email address
    • Action, that is, add user or remove user