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Create views

You can create views with filters to see the tickets reported by you or your organization.

  1. Log in to Enterprise Service Desk.
  2. Click the user profile.
  3. Select Advanced Requests Report.
  4. Click Manage Columns and select columns to display in the view.
  5. Select More Filters to add filters.
  6. Click Saved Views > Save new view, provide a name for the view, and then click Save.

All available views appear in the Saved views list.

The animated gift shows the columns and filters that you can use when creating views.