Create views
You can create views with filters to see the tickets reported by you or your organization.
- Log in to Enterprise Service Desk.
- Click the user profile.
- Select Advanced Requests Report.
- Click Manage Columns and select columns to display in the view.
- Select More Filters to add filters.
- Click Saved Views > Save new view, provide a name for the view, and then click Save.
All available views appear in the Saved views list.