Skip to main content

Privacy policy and terms of service

Connect partners must communicate the Instacart Privacy Policy and Terms of Service to their customers. The policies must be linked so that customers can easily access them. If a direct link is not possible, discuss other alternatives with your Instacart Solution Architect. For example, you might choose to display the linked policies within an iFrame so that customers can read the Instacart documents while remaining on your site.

We recommend that the prompt to read and accept the policies is placed on the page where the customer schedules their order.

Example#

In this example, the Schedule Your Order page is updated with the following text and linked documents:

By clicking Accept & Continue, I agree to the Terms & Conditions and the Privacy Policy for Instacart delivery.

The following image shows the suggested text placed above an Accept & Continue button:

On the Schedule Your Order page, the text is placed above the acceptance button.