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Privacy policy and terms of service

Connect partners must communicate the Instacart Terms of Service to their customers. The policies must be linked so that customers can easily access them as part of the checkout page or existing fulfillment disclaimer. If a direct link is not possible, discuss other alternatives with your Instacart Solution Architect. For example, you might choose to display the linked ToS within an iFrame so that customers can read the Instacart documents while remaining on your site. Retailers should not be publishing these terms directly on their site and instead should just be linking to our site as part of their experience.

Best practice

Place the prompt to read and accept the policies on the page where the customer schedules their order.

Example

In this example, the Schedule Your Order page is updated with the following text and linked documents:

By clicking Accept & Continue, I agree to the Terms & Conditions for Instacart delivery.

The following image shows the suggested text placed above an Accept & Continue button:

On the Schedule Your Order page, the text is placed above the acceptance button.