Common promotion errors
With all the different ways you can offer discounts, ensure that every promotion and sale makes sense. Here are some common mistakes to avoid.
Promotion Type | Reason this is wrong | Solution |
---|---|---|
Buy 1 for $4 | This isn’t a promotion because it only applies to one item. | Remove the promotion fields and adjust the cost_price_per_unit or sale_price column. |
Buy 2 for $3 where cost_price_per_unit = $1.50 | The customer doesn’t get the deal because two times the regular price is the same as the promotion. | Remove the promotion. |
Buy 2 for $5 where sale_price = $1.50 | A promotion and a sale are running simultaneously. The customer pays the lowest price, or 2 x $1.50 = $3. The promotion displays on your storefront, but it’s a poor customer experience because the promotional price is greater than the sale price. | Remove either the promotion or the sale. |
Buy 2, Get $5 Off where sale_price = $2.00 | A promotion and a sale are running simultaneously. The deals stack, which entitles customers to both discounts. The resulting price is negative. 2 items x $2 = $4 $4 - $5 = - $1.00 | Remove either the promotion or the sale. |