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Set up Google Analytics 4

Set up Google Analytics 4 (GA4) to track events from your storefront. After you set up a Google Analytics 4 property, you can add the GA4 tag to Instacart’s Google Tag Manager container.

Instacart sets up a Google Tag Manager (GTM) container for your storefront and gives one person in your organization write access to the GTM container. This write access does not allow you to publish changes in the GTM containers, but allows you to modify events and tags within the containers. For publishing, you need to contact your Instacart representative. Instacart reviews the changes and either publish the changes or contact you if you need to make changes.

The goal of this topic is to supplement the official Google GA4 setup guide with steps that you need to complete specifically for your storefront.

  1. Create a Google Analytics 4 property.

  2. Add a Web data stream. During web data stream creation, a new measurement ID is created, such as G-*****.

    Copy the measurement ID. You need the ID for step 4.

  3. Contact your Instacart representative to get access to the GTM container.

  4. In the GTM container, create a GA4 Configuration Tag and add your GA4 measurement ID (G-*****) so that data can flow to your GA4 property.

    At minimum, this tag will need to trigger on every page_view.

  5. Create Custom Events through GA4 Event Tags.

    Configure event tags for any of the following events that you want sent to your GA4 account:

    EventDescription
    store.loadThe storefront started to load.
    store.viewThe storefront was loaded.
    page.loadA page loaded.
    cart.add_itemA customer added an item to the cart.
    cart.change_quantityA customer changed the item quantity.
    cart.viewA customer clicked the cart icon to view items in the cart.
    cart.remove_itemA customer removed an item from the cart.
    search.searchA customer used the search bar and searched for an item.
    checkout.startA customer started the checkout process. This occurs when a customer clicks “Continue to checkout” on the checkout aisle recommendations page.
    checkout.placed_orderA customer placed an order.
    checkout.placed_order_activationA customer placed an order after being inactive for over 90 days.
    signup.landingA dialog loaded and prompted a customer to enter a zip code to start shopping.
    signup.signup_startA dialog loaded and prompted a customer to enter an address.
    signup.form_successA customer signed in.
    signup.view_itemA customer in guest mode viewed the product details page of an item.
    signup.add_to_cartA customer in guest mode added an item to the cart.
    signup.signup_completeA customer completed signup.
    store.item_card_impressionsThe storefront showed replacement items to a customer.
    express_core_start.purchaseA customer subscribed to an Instacart+ membership.
  6. Add variables to capture additional events or user parameters in the GTM events to be sent to GA4.

  7. Contact your Instacart representative to publish your changes to the production site.