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Preview time slots for pickup

POST /v2/fulfillment/service_options/pickup

Lists the available pickup service options for the specified postal code. In this context, service options are time slots. Availability is based on current and anticipated shopper availability for the relevant store location.

Use this endpoint when you want to display a list of available time slots before a customer logs in or starts shopping. The list includes immediate and scheduled time slots.

If you permit a potential customer to select a preview time slot, save the service_option_id. When the customer is ready to check out, call Reserve a time slot with the service_option_id.

If you don't permit a potential customer to select a preview time slot, or if you need to prompt the customer to pick a different time slot, call List time slots for delivery at checkout.

Best practice

Order creation might fail because the preview time slot isn't available anymore when the customer checks out. To reduce the chance of order creation failing, call List time slots for pickup to get a list of validated time slots. Save the service_option_id, and then call Reserve a time slot.

Security

NameInDescription
AuthorizationheaderThe Authorization header with the bearer token acquired during authentication.

Request

FieldTypeRequiredDescription
location_codestringRequiredThe location code of the store fulfilling the order.
cart_total_centsintegerOptionalThe total value of all items for the order in cents.
items_countintegerOptionalThe number of items in the order.
with_eta_optionsbooleanOptionalReturns ETA options instead of immediate when true. For more information, contact your Instacart Representative. Defaults to false.

Request examples

curl --request POST \
--url https://connect.instacart.com/v2/fulfillment/service_options/pickup \
--header 'Accept: application/json' \
--header 'Authorization: Bearer <token>' \
--header 'Content-Type: application/json' \
--data '{
"location_code": "string",
"cart_total_cents": 1,
"items_count": 1,
"with_eta_options": true
}'

Response

FieldTypeRequiredDescription
service_optionsArray(ServiceOption)RequiredThe returned service options.

ServiceOption Object

FieldTypeRequiredDescription
idintegerRequiredThe ID of the service option.
service_option_referencestringOptionalThe reference of the service option.
datestringRequiredThe date the service will take place in ISO 8601 format.
handoff_timestringOptionalThe ETA for shopper to arrive at store.
windowWindowRequiredThe time window when the service will take place.
availabilityOptionAvailabilityRequiredThe availability of this service option.

OptionAvailability Object

FieldTypeRequiredDescription
availablebooleanRequiredIndicates if this service option is available for the user.
reasonsArray(string)OptionalThe reasons for unavailability of a service option. Currently, the reasons are related to the laws governing the sale of alcohol. For example, restrictions on quantity, delivery time, pickup, and matched city and county of stores and customers. The reasons are subject to change without notice.
item_codesArray(string)OptionalThe item codes which caused the option to be unavailable.

Window Object

One of the following:

FieldTypeRequiredDescription
start_atstringRequiredThe start of the delivery window in ISO 8601 format.
end_atstringRequiredThe end of the delivery window in ISO 8601 format.
typestringRequiredThe type of service option. One of 'scheduled', 'eta' (contact your Instacart Connect representative), or 'asap' (contact your Instacart Connect representative).
asapbooleanOptionalIndicates if delivery will happen as soon as possible. Only true when type is asap.

or

FieldTypeRequiredDescription
immediate_hourintegerRequiredIndicates the number of hours after order creation that delivery will occur.
typestringRequiredIndicates this is an immediate option. Defaults to immediate.

Reasons for unavailability of a service option

ReasonDescription
State law restricts amount of {beer/wine/spirits} to {#} fl oz, cart quantity is: {#} fl oz.The quantity of this alcohol type exceeds the state law limit.
Error validating alcohol quantities. Please try again.The quantity of alcohol can’t be validated.
Unmatched city and countyThe city and county of the store and customer must match.
Unfortunately alcohol pickup is not available at this location. Please remove alcohol from your basket or try delivery.Alcohol pickup is not available at this location.

Response examples

200 Success

{
"service_options": [
{
"id": 22,
"service_option_reference": "ezppZD0-MjIsIDp0eXBlPT4iUGlja3VwT3B0aW9uIiwgOndpbmRvdz0-PEluc3RhY2FydDo6RW50ZXJwcmlzZTo6Qm9iYTo6Q29yZTo6VHlwZXM6OlYxOjpTZXJ2aWNlT3B0aW9uU2NoZWR1bGVkV2luZG93OiBkZXNjcmlwdG9yOiAiIiwgc3RhcnRfYXQ6IDxHb29nbGU6OlByb3RvYnVmOjpUaW1lc3RhbXA6IHNlY29uZHM6IDE1MTkyNTc2MDAsIG5hbm9zOiAwPiwgZW5kX2F0OiA8R29vZ2xlOjpQcm90b2J1Zjo6VGltZXN0YW1wOiBzZWNvbmRzOiAxNTE5MjY0ODAwLCBuYW5vczogMD4-fQ==",
"date": "2018-02-22",
"window": {
"start_at": "2018-02-22T00:00:00Z",
"end_at": "2018-02-22T02:00:00Z",
"type": "scheduled",
"asap": false
},
"availability": {
"available": true,
"reasons": [],
"item_codes": []
}
},
{
"id": 23,
"service_option_reference": "ezppZD0-MjMsIDp0eXBlPT4iUGlja3VwRXRhT3B0aW9uIiwgOndpbmRvdz0-PEluc3RhY2FydDo6RW50ZXJwcmlzZTo6Qm9iYTo6Q29yZTo6VHlwZXM6OlYxOjpTZXJ2aWNlT3B0aW9uU2NoZWR1bGVkV2luZG93OiBkZXNjcmlwdG9yOiAiIiwgZW5kX2F0OiA8R29vZ2xlOjpQcm90b2J1Zjo6VGltZXN0YW1wOiBzZWNvbmRzOiAxNTE5MjY0ODAwLCBuYW5vczogMD4-fQ==",
"date": "2018-02-22",
"window": {
"start_at": "2018-02-22T00:00:00Z",
"end_at": "2018-02-22T02:00:00Z",
"type": "eta",
"asap": false
},
"availability": {
"available": true,
"reasons": [],
"item_codes": []
}
}
]
}

4XX Errors

Error responses return either a single error or multiple errors.

HTTP CodeCauseError MessageError CodeError Meta
400Invalid location code"Specified store is not available for pickup."1001{"key":"location_code"}
404Resource not found"Resource not found"4000Not applicable