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Get an order

GET /v2/fulfillment/users/{user_id}/orders/{order_id}

Retrieves order details by order ID. Order details include the status, creation time, time slot, and the Items object. For orders that have been fulfilled, the response includes the location of the fulfillment store, how many bags were in the order, and when the customer received their order.

Security

NameInDescription
AuthorizationheaderThe Authorization header with the bearer token acquired during authentication.

Parameters

NameInTypeRequiredDescription
order_idpathstringRequiredThe ID of the order.
user_idpathstringRequiredThe ID of the user.

Request

None.

Request examples

curl --request GET \
--url 'https://connect.instacart.com/v2/fulfillment/users/{user_id}/orders/{order_id}' \
--header 'Accept: application/json' \
--header 'Authorization: Bearer <token>'

Response

FieldTypeRequiredDescription
idstringRequiredThe ID of the order.
statusstringRequiredThe current order status.
order_urlstringOptionalLink to view the order.
created_atstringOptionalThe time of order creation in ISO 8601 format.
cancellation_reasonstringOptionalThe reason the order was canceled.
localestringOptionalThe order's locale in POSIX format. Example: en_US.
is_expressbooleanOptionalDeprecated. Use `is_instacartplus` instead. Indicates whether the order received Instacart+ membership benefits. Defaults to false.
is_instacartplusbooleanOptionalIndicates whether the order received Instacart+ membership benefits. Defaults to false.
fulfillment_detailsOrderFulfillmentDetailsOptionalThe order delivery details.
warningsArray(Error)OptionalAny warnings associated with this request.
itemsArray(OrderItem)OptionalThe items in the order.
pos_payment_methodstringRequiredThe point of sale payment method. The values are UNSPECIFIED (method not set or nil), UNKNOWN (method is not known), MARQETA (Marqeta credit or debit card was used), or BYPASS (custom option was used).

OrderFulfillmentDetails Object

FieldTypeRequiredDescription
store_locationstringOptionalThe location code of the store where the order was fulfilled. The store_location is often the same as the location_code that was used to create the order. However, orders can be fulfilled from a different store location.
window_starts_atstringRequiredThe start time of the delivery window in ISO 8601 format.
window_ends_atstringRequiredThe end time of the delivery window in ISO 8601 format.
delivered_atstringOptionalThe time the order was delivered in ISO 8601 format.
bag_countintegerOptionalThe number of bags in the order.
handoff_window_starts_atstringOptionalThe start time of the handoff window in ISO 8601 format.
handoff_window_ends_atstringOptionalThe end time of the handoff window in ISO 8601 format.

Error Object

FieldTypeRequiredDescription
errorErrorDetailsOptionalInformation relevant to the error.
metaMetaErrorOptionalThe error metadata.

ErrorDetails Object

FieldTypeRequiredDescription
messagestringOptionalThe error message.
error_codeintegerOptionalThe error code.

MetaError Object

FieldTypeRequiredDescription
itemsArray(ItemInfo)OptionalThe items that triggered the error.

ItemInfo Object

FieldTypeRequiredDescription
item_codestringOptionalThe retailer reference code (RRC) or universal product code (UPC) of an item that triggered the error.

OrderItem Object

FieldTypeRequiredDescription
line_numstringRequiredThe item's line number in the order.
qtynumberOptionalThe quantity of the item.
qty_unitstringOptionalThe quantity type, either "each" or "lb".
qty_fulfillednumberOptionalThe fulfilled quantity of the item.
qty_fulfilled_unitstringOptionalThe fulfilled quantity type, either "each" or "lb".
qty_requestednumberOptionalThe initally requested quantity of the item.
qty_requested_unitstringOptionalThe initally requested quantity type, either "each" or "lb".
replacedbooleanOptionalIndicates whether the item was replaced.
scan_codestringOptionalThe scan code of the item.
replacement_policystringOptionalThe replacement policy for the item.
shopper_provided_item_namestringOptionalThe item name provided by shoppers for items that they added.
shopper_provided_item_priceMoneyOptionalThe item price provided by shoppers for items that they added.
itemItemRequiredThe item's codes.

Money Object

FieldTypeRequiredDescription
amountnumberRequiredThe amount of a specified currency.
currencystringRequiredThe currency type in ISO 4217 format. For example: USD.

Item Object

FieldTypeRequiredDescription
upcstringOptionalThe item's universal product code (UPC).
rrcstringOptionalThe item's retailer reference code (RRC).
requested_upcstringOptionalThe requested item's universal product code (UPC).
requested_rrcstringOptionalThe requested item's retailer reference code (RRC).
delivered_upcstringOptionalThe delivered item's universal product code (UPC).
delivered_rrcstringOptionalThe delivered item's retailer reference code (RRC).

Response examples

200 Success

{
"id": "12345676789012345678780",
"status": "created",
"order_url": "https://example.com/example-order",
"created_at": "2018-02-22T00:00:00Z",
"cancellation_reason": "shopper_driven",
"locale": "en_US",
"is_express": true,
"is_instacartplus": true,
"fulfillment_details": {
"store_location": "000-32294",
"window_starts_at": "2018-02-22T00:00:00Z",
"window_ends_at": "2018-02-22T00:30:00Z",
"bag_count": 3
},
"items": [
{
"line_num": "72",
"qty": 4,
"qty_unit": "each",
"qty_fulfilled": 25,
"qty_fulfilled_unit": "lb",
"qty_requested": 20,
"qty_requested_unit": "lb",
"replaced": false,
"scan_code": "00070481001183",
"replacement_policy": "shoppers_choice",
"item": {
"upc": "987665788999",
"rrc": "0452-38492",
"requested_upc": "123456789012",
"requested_rrc": "0382-85739",
"delivered_upc": "987665788999",
"delivered_rrc": "0452-38492"
}
}
],
"pos_payment_method": "UNSPECIFIED"
}

4XX Errors

Error responses return either a single error or multiple errors.

HTTP CodeCauseError MessageError CodeError Meta
400Invalid user id"User Not Found"1001{"key":"user_id"}
403Inactive user"User Not Active"nullNot applicable
404Order not found"Resource not found"4000Not applicable