In-store transactions integration

Available on request means that the feature is turned off by default. To turn on a feature, contact your Instacart representative.

Many customers shop in both physical stores and on your ecommerce storefront. By combining in-store and online shopping experiences, you can provide customers with a seamless shopping experience.

To learn how this integration affects your storefront, see Instore order history on your storefront.

Retailer benefits

You can view in-store sales data alongside online sales data in Instacart Platform Portal, giving you a better understanding of your customers' needs for both in-store and online experiences.

You can also use this in-store transaction data to resolve loyalty point and payment disputes.

Customer benefits

The transactions data affects your customer experience in the following ways:

• The Order history page shows in-store receipts.
• Buy it again experiences include in-store purchases.
• Personalized recommendations include in-store purchases.

To enable in-store order history, create and upload your in-store transactions log. For more information, see In-store transactions log.