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2025_08_0 Release Notes

Release date: August 26, 2025

The release notes describe changes to Instacart Storefront for this release, including new features and enhancements. In addition to these changes, Instacart continually updates the platform to improve accessibility, performance, and stability and to ensure the best user experience for your customers.

New features​

The following new features are available in this release.

Product pairings offer curated suggestions of complementary items, designed to inspire product discovery. Unlike traditional recommendations that are based on customer behavior or past purchases, pairings highlight thoughtfully chosen combinations. For instance, a customer viewing pasta might see a specific spaghetti paired with a premium tomato sauce or gourmet parmesan.

The product pairings service leverages machine learning and compiled content to identify complementary products that pair well together. This feature encourages exploration and adds value through tailored suggestions that align with customer preferences.

The following image shows product pairings on a search results page after ground beef was added to the cart:

To enable this feature, contact your Instacart Representative.

For more information, see Product pairings.

Multiple list creation​

Customers can now manage multiple saved lists of items. They can create, rename, delete, and organize lists. Each list allows adding all items to the cart, adjusting quantities, or removing items.

Lists can be created while viewing items, or by navigating to the menu and clicking Your saved lists.

The following video shows how customers can save items to a list from the product details page:

Shows a looping video of how to add a product to a saved list by clicking a 'Save to list' button, then selecting which list to save to.

The following video shows a customer accessing Your saved lists and the options available:

Shows a looping video of how to access saved lists from the account pane and the available options for managing saved lists.

Enhancements​

The following enhancements are available in this release.

Updates to Supplemental Nutrition Assistance Program (SNAP) Electronic Benefits Transfer (EBT)​

SNAP participants can now add items to an order after checkout on iOS, bringing it in line with the web experience.

For more information, see SNAP EBT.

Redesigned Store labor performance dashboard​

Redesigned the Store labor performance dashboard in Instacart Platform Portal to provide a more consistent visual experience. The calculation for metrics and KPIs remains unchanged. Visual changes include the following:

  • Updated headers and text.
  • Added the ability to select certain metric and KPI cards at the top of the page, which now display a line graph of the selected metric below.
  • Updated style of line graphs and tables.
  • Improved readability of metric selectors.

For more information, see Store labor performance dashboard.

New metric and dimension added to Custom reports​

The following have been added to the Store labor performance dataset in Custom reports in Instacart Platform Portal:

  • Average wait time. Metric. The average wait time for orders. Wait times start when the runner batch is assigned and end when handoff to the customer or delivery personnel is complete.
  • Store location code. Dimension. The code for a specific store location.

For more information, see Store labor performance dataset.

Improved fulfillment logistics for large or bulky items​

Enhancements to the order processing and fulfillment system have simplified operations, reduced errors, and ensured seamless handling of oversized orders during checkout, order updates, and delivery matching.

The key benefits include:

  • Big and bulky items (up to 3' x 3' x 5' in dimension and 63 lb) can now be delivered by shoppers who are equipped to deliver them. Shoppers with large enough vehicles can opt-in to deliver these larger items. Orders containing big and bulky items are flagged and batched for qualified shoppers.
  • Orders that exceed fulfillment thresholds (over 500 lb) are now blocked during checkout, setting clearer expectations for customers and preventing issues where shoppers can't accept or complete deliveries.
note

If you have your own fulfillment logistics system in place or are a direct-to-consumer retailer, these enhancements won't override your existing system. If you have any questions, contact your Instacart Representative.

Improved user experience for fulfillment estimates in context selector​

Fulfillment estimate strings have been visually improved to ensure compatibility with the context selector. The updated estimates are clearer and more concise, providing a better customer experience across retailer sites.

The following image shows the improved estimates for the shopping context and context selector:

Improved error display for post-checkout​

Clearer error presentation and messaging has been added for post-checkout order updates that result in failures. These errors now appear in a larger panel at the bottom of the screen (for mobile users) or in a dedicated modal when using a web browser. The error message also displays call-to-action buttons for a more user-friendly experience.

The following screen shows the updated error message experience on a mobile device:

Refined order details on order status​

The order details pane in the order status page has been consolidated into the top header for mobile apps (iOS and Android). This consolidation improves visibility for the lower panes within the mobile apps view, specifically the add-to-order carousel.

The following image shows how to access the Order details pane on a mobile device:

Additional post-checkout improvements​

The following additional post-checkout improvements have been made:

  • Improved the reliability of adding items to orders post-checkout by implementing foundational engineering fixes that resolved errors blocking customers.
  • Increased the item limit for adding to orders post-checkout, reducing related errors, and improving post-order item additions.
  • Removed $100 fraud limit on add-to-orders to reduce errors, boost order additions and revenue, while monitoring fraud and search impacts.