Skip to main content

Order status

After a customer places an order, your storefront provides live updates while the order is being fulfilled. The order status experience includes the following components:

  • Order status page. Displays the list of items, a map, the shopper's name, and delivery or pickup details. Customers can modify items, reschedule orders, and help shoppers with replacement decisions.
  • Discovery feed. Displays product recommendations on the order status page so customers can add items to their next order.
  • Live update on mobile. Provides real-time order status updates on mobile devices through push notifications and a live activity indicator.